DCSS Keeping my collected child support with no right to do so??? Or mistake of some kind.... We will see!

So today, I received a document on the DCSS self service portal. That document was a statement of collections.  That statement of collections shows a payment received on 2/22/16 for $5391.00. I never got even close to that amount.  I do not owe any CALWORKS monies nor do I have any liens or judgments.  So where did that money go?

My last know arrears balance was printed on 3/2/2016 and it was $87,452.89.  Now when I log in it says balance is $82,153.83.  I have only received two payments since re-opening this case with DCSS in El Dorado County.  The first was $1738.97 on 4/21/16 and $441.45 on 5/5/16.

I have submitted this email on the portal and called the supervisor of the El Dorado County Child Support office, Aaron Powers and left a message.  Lets see what their reasoning is and where this money went if in fact it was collected.  I am guessing it was his tax return since he has custody of his 2 children from a recent divorce. And that is about what you would get for 2 kids and earned income credit, and it was in late February which makes sense also.

I guess I will be filing yet ANOTHER COMPLAINT about DCSS with the state hearing board.

The form is below to get anyone started that needs it.  Just so you know, its a long and crappy process and last time I even WON the case, but they VOIDED my hearing documents at DCSS in Sacramento and closed my case anyway.  Which was completely illegal.  But again they could give a crap.  I am so furious now! They finally collect a large amount like $5391 and I didn't even know they collected it.  I didn't get one cent!!! I think they think I am stupid or will just give up.  Well sorry DCSS you picked the wrong women to mess with.

Below is the link to get an umbudsperson and request a state hearing.

http://www.childsup.ca.gov/portals/0/resources/docs/forms/lcr001.pdf


Submit Method:VIA SELF SERVICE WEBSITE 
Received Date:05/14/2016 
Case:0670366562-01 
Status:OPEN 
Subject:PAYMENT OF $5391.00 ????? 
Description:I was sent a statement saying that on 2/22/2016 $5391 was received by DCSS. I was never sent that money and it doesnt even show on payments received tab. Can you please explain. None of these funds are CALWORKS and none should of been held for any reason. So if this is monies collected back in February I should of received it months ago. PLEASE REPLY with a detailed explanation and/or call me at my number below. 
Response:
Response Date: